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Visiting Information

We have policies and procedures in place to help you and your family work with our doctors, nurses and staff to get the most from your hospital stay. Please take a few minutes to review these guidelines with your loved ones. For a complete list of information, view our online Patient Guide.

 
Patient Guide Cover

More information

Parking
The visitor parking garage for Huntsville Hospital main is located on Gallatin Street. Parking in the garage requires $2.00 to exit payable by credit card, debit card or a token. Token machines are located on each garage level as you enter the building.

Street level parking is available at Huntsville Hospital for Women & Children for patients and visitors.

An overhead tram system connects Huntsville Hospital Main, Franklin Medical Tower and Huntsville Hospital for Women & Children.

Visiting Hours & Guidelines
Regular visiting hours will conclude at 9 p.m. each night (unless otherwise posted). When accompanied by an adult, children under the age of 12 are allowed to visit patients for a maximum of 15 minutes (unless otherwise posted). With approval from the charge nurse, a patient may have one adult visitor remain in the hospital overnight. All visitors staying overnight must secure a visitor badge from the charge nurse. ICU Waiting hours and guidelines vary from the general guidelines mentioned above. View ICU visitng information here.

Restrooms, Waiting Rooms, ATM
Restrooms and vending machines are also located in or near visitor waiting rooms. For the convenience of our visitors, there are Automated Teller Machines located in the lobby areas of both hospitals.

Cell phones and 2-Way Radios
Due to the possibility of electronic interference of medical equipment, the use of cell phones is restricted to certain areas. The areas designated for cell phone use are public areas, lobbies, waiting Areas, cafeteria, and first floor lobby level and hallways. Patient care areas are still restricted.

Gift Shop
Flowers, candy and a variety of gifts are available for purchase in the Hospital Gift Shops are staffed by the Hospital Auxiliary Volunteers. Gift Shop hours:

Gift Shop (Main Hospital) - (256)265-8017

  • Monday - Friday, 8:30 a.m. - 7 p.m.
  • Saturday, 8:30 a.m. - 4 p.m.
  • Sunday, 12:30 - 4 p.m.

Gift Shop (Women & Children's Hospital), (256)265-7066

  • Monday - Friday, 8:30 a.m. - 7 p.m.
  • Saturday, 10 a.m. - 2 p.m.
  • Closed on Sundays

Remember to Bring
Bring Insurance Card(s), Driver's License, a list of all current medications, personal toiletries and night clothes for overnight stays.

Valuables
Do not bring valuables, jewelry or excessive cash with you. If absolutely necessary, valuables may be deposited for safe keeping in the Business Office. The Hospital is not responsible for any personal property kept in your room, including eyeglasses, dentures and clothing.

Smoking
All of Huntsville Hospital's facilities and properties in Huntsville and Madison County are tobacco free for the safety and comfort of our patients, visitors and staff.

Your Room
Environmental Services will clean your room daily. Problems related to the comfort of your room including temperature, electronic controls and general repairs will be handled by our Plant Operations Staff. Personal grooming appliances such as blow dryers, curling irons and shavers may be used in your room. However, all other privately owned appliances are considered fire hazards and are not permitted within Huntsville Hospital.

Pastoral Care and Chapel Services
Pastoral care and counseling is provided by chaplains who are available to assist patients and their families at any hour.

Two interfaith chapels are provided for prayer and meditation and may be used by you, your personal minister or your family and friends. The chapels are open at all times and are located on the first floor at Huntsville Hospital and the first floor at Huntsville Hospital for Women & Children.

Call (256) 265-1000 to request a chaplain.

Our Staff
During your stay, you will come in contact with physicians, nurses and other members of our clinical team such as dietitians, physical therapists and lab technologists. Each staff member should be identified with a hospital badge.